{"id":2684,"date":"2018-04-05T17:52:09","date_gmt":"2018-04-05T17:52:09","guid":{"rendered":"https:\/\/www.zaharasoftware.com\/?page_id=2684"},"modified":"2024-07-05T09:21:52","modified_gmt":"2024-07-05T09:21:52","slug":"cookie-policy","status":"publish","type":"page","link":"https:\/\/www.zaharasoftware.com\/cookie-policy\/","title":{"rendered":"Cookie Policy"},"content":{"rendered":"<h1 class=\"cookie-policy-h1\"><span style=\"font-size: 24pt;\"><strong>Cookie Policy<\/strong><\/span><\/h1>\r\n<p>Effective Date: 05-Jul-2024 <br \/>\r\nLast Updated: 05-Jul-2024<\/p>\r\n<p><span style=\"font-weight: 400;\">This policy applies to our use of \u201ccookies\u201d in connection with this website and our application, Zahara (the \u201cWebsites\u201d).<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Protecting our customers is at the heart of everything we do at Zahara and protecting your information is no exception. We use cookies on our Websites to help make your visits more effective so we&#8217;d like to explain more about how and why we use them. By continuing to browse our Websites without adjusting your browser settings to block cookies (for information about how to do this please see below Accept or Block Cookies), you are agreeing to our use of cookies.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h3><b>What are cookies?<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">Cookies are small text files which contain a small amount of information that is downloaded to your computer or mobile device when you visit a website. When you visit the website again, or visit another website which recognises that cookie, your device is able to communicate with the website and the website can read the information held in that cookie.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">We use Cookies to help you efficiently browse our websites and to save you time by not having to re-enter your details each time you visit. Cookies allow us to provide you with information and show you content relevant to you. We also use Cookies to analyse how our customers interact with our websites so we can improve the customer journey.<\/span><\/p>\r\n<h3><b>How we use cookies<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">We use four categories of cookie on our websites, based upon the International Chamber of Commerce UK Cookie Guide<\/span><\/p>\r\n<ul>\r\n\t<li><span style=\"font-weight: 400;\">Strictly Necessary<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">\u00a0Performance<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">Functionality<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">Targeting<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Some of these are \u201csession cookies\u201d, which stay in place only for the duration of your visit to our website and are deleted at the end of your browsing session. Others are &#8220;persistent cookies&#8221;, which remain on your device for a period of time after you have left the website. Cookies may also be placed by our approved business partners, which are known as &#8220;third party cookies&#8221;.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h3><b>Strictly Necessary Cookies<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">Strictly necessary cookies are required for the operation of our Websites.<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Without Strictly Necessary Cookies our Websites and back-end services would not work. If you remove or disable these Cookies, we cannot guarantee that you will be able to use our Websites.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Our use of Strictly Necessary Cookies includes:<\/span><\/p>\r\n<ul>\r\n\t<li><span style=\"font-weight: 400;\">identifying you as logged in to the secure parts of our website for the duration of your visit;<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">remembering information you have previously entered to complete a form (e.g. retrieval of a quote) as you proceed through a journey on our Website. Your information is stored on our secure servers and the cookie contains only a unique reference number which links you to your stored information when you log into the Website.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">We do not use Strictly Necessary Cookies to:<\/span><\/p>\r\n<ul>\r\n\t<li><span style=\"font-weight: 400;\"> collect information about you for marketing purposes; or<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">track your internet activity on other websites.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Some examples of Strictly Necessary Cookies used on our websites are:<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">ASP.NET_SessionId Session identification<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Zahara_uk_sessionid Session identification<\/span><\/p>\r\n<h3><b>Performance Cookies<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">Performance Cookies collect information about how visitors use our Websites. They allow us to recognise and count the number of visitors and to see how visitors move around our Websites.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Performance Cookies help us to improve the way our Websites work (e.g. by ensuring that users are finding what they are looking for easily) and to recognise when error messages are being received. Performance Cookies don&#8217;t collect any information that could identify you.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">The information collected by these Cookies is either anonymous or pseudonymised.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Our use of Performance Cookies uses includes:<\/span><\/p>\r\n<ul>\r\n\t<li><span style=\"font-weight: 400;\"> analysing how visitors use our website;<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">recording any errors that occur;<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">testing different designs of our website; and<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">measuring the effectiveness of our advertising.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">We do not use Performance Cookies to collect personal information.<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Some Performance Cookies are managed for us by third parties, for the purposes listed above. For more information see Key Third Party Providers.<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">You can stop Performance Cookies by setting your web browser to reject\/block some or all Cookies. You may be able to block specific Performance Cookies provided by third parties by using the tools or preferences on that third party\u2019s website (see Further Information Key Third Party Providers).<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Some examples of Performance Cookies used on our websites are:<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">s_vi Digital Analytics<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Mbox Optimisation &amp; testing<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">s_fid Customer Interaction Analytics<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h3><b>Functionality cookies<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">Functionality Cookies are used to provide services (such as videos) or to remember choices you make so we can personalise our content for you (for example, by remembering your user name, choice of language or region).<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Our use of Functionality Cookies includes:<\/span><\/p>\r\n<ul>\r\n\t<li><span style=\"font-weight: 400;\">remembering preferences you have chosen to customise your experience of our Website; or<\/span><\/li>\r\n\t<li><span style=\"font-weight: 400;\">providing live chat functionality to you across our Websites.<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">We do not use Functionality Cookies to target you with adverts on other websites.<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">You can block these cookies using your browser settings, but this may mean that we cannot offer you certain services and may prevent us from remembering that you have chosen not to receive a certain service.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Some examples of Functionality Cookies used on our Websites are:<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">PureChat<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">App Cues<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h3><b>Targeting Cookies<\/b><\/h3>\r\n<p><b><br \/>\r\n<\/b><span style=\"font-weight: 400;\">Targeting Cookies record your visit to our Websites, including the web pages you have visited and the links you have followed. We use this information to make our Websites and our advertising relevant to your interests and provide this information to third parties.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">This information may be used to trigger direct communications with you, for example, to send you automated emails tailored to your interests, unless you have opted out of receiving marketing materials from us.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">We may also use information from Targeting Cookies to trigger service support communications.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Targeting Cookies may also be placed by our approved business partners. Targeting Cookies are generally linked to services provided by those third parties e.g. &#8220;like&#8221; buttons.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">You can control whether or not Targeting Cookies are used, however, if you block them, we may not be able to offer you certain functionality.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Our use of Targeting Cookies includes:<\/span><\/p>\r\n<ul>\r\n\t<li><span style=\"font-weight: 400;\">delivering content and marketing communications tailored to your interests based on information from your visit to our Websites<\/span><\/li>\r\n<\/ul>\r\n<p>&nbsp;<\/p>\r\n<h3><b>Accept or block Cookies<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies (including Strictly Necessary cookies) you may not be able to access all or part of our Websites. You can also use your browser settings to delete cookies. For more information about how to disable cookies in your browser please visit www.allaboutcookies.org.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Where a cookie is provided by a third party, you may be able to use that third party\u2019s own tools to block that cookie.<\/span><\/p>\r\n<h3><b>Other Technologies<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">Cookies within mobile applications<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">We only use Strictly Necessary Cookies on our mobile applications. These Cookies are critical to the functionality of our applications, so if you block or delete these Cookies you may not be able to use the application. These Cookies are not shared with any other application on your mobile device. We never use the Cookies from the mobile application to store personal information about you.<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Pixel Tracking and Audience Pixels<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Pages of our Websites and our e-mails may contain pixel tags (also referred to as web beacons, web bugs, tracking pixels, java tags and clear gifs) that allow us and our advertisers or service providers to:<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">\u2022 collect statistics on our Websites and emails (e.g. number of users who have visited a page or opened an email);<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">\u2022 collect information about how you interact with our emails (e.g. whether you opened them or followed links);<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">\u2022 personalise online services and marketing communications; and<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">\u2022 match ads to users.<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Further information<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">More information about cookies and managing your browser settings can be found at http:\/\/www.allaboutcookies.org<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">The International Chamber of Commerce&#8217;s Guide to Cookies is available at https:\/\/www.cookielaw.org\/media\/1096\/icc_uk_cookiesguide_revnov.pdf<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.<\/span><\/p>\r\n<h3><b>Key Third Party Providers<\/b><\/h3>\r\n<p><span style=\"font-weight: 400;\">For more information please see https:\/\/support.google.com\/adsense\/answer\/2839090?hl=en<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Google Analytics<\/span><span style=\"font-weight: 400;\"><br \/>\r\n<\/span><span style=\"font-weight: 400;\">Our websites may use Google Analytics, which is a web analytics service provided by Google.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">For more information, including details of how to block these cookies specifically, please see https:\/\/support.google.com\/analytics\/answer\/181881?hl=en<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h5>Types of Cookies we use<\/h5>\r\n<div class=\"cky-audit-table-element\">\u00a0<\/div>\r\n<p>&nbsp;<\/p>\r\n<h5 style=\"margin-bottom: 20px;\">Manage cookie preferences<\/h5>\r\n<p><a class=\"cky-banner-element\">Cookie Settings<\/a><\/p>\r\n<div>\r\n<p>You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.<\/p>\r\n<p>In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block\/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.<\/p>\r\n<p>Chrome: <a href=\"https:\/\/support.google.com\/accounts\/answer\/32050\" target=\"_blank\" rel=\"noopener\">https:\/\/support.google.com\/accounts\/answer\/32050<\/a><\/p>\r\n<p>Safari: <a href=\"https:\/\/support.apple.com\/en-in\/guide\/safari\/sfri11471\/mac\" target=\"_blank\" rel=\"noopener\">https:\/\/support.apple.com\/en-in\/guide\/safari\/sfri11471\/mac<\/a><\/p>\r\n<p>Firefox: <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&amp;redirectlocale=en-US\" target=\"_blank\" rel=\"noopener\">https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&amp;redirectlocale=en-US<\/a><\/p>\r\n<p>Internet Explorer: <a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc\" target=\"_blank\" rel=\"noopener\">https:\/\/support.microsoft.com\/en-us\/topic\/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc<\/a><\/p>\r\n<p>If you are using any other web browser, please visit your browser\u2019s official support documents.<\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Cookie Policy Effective Date: 05-Jul-2024 Last Updated: 05-Jul-2024 This policy applies to our use of \u201ccookies\u201d in connection with this website and our application, Zahara (the \u201cWebsites\u201d). Protecting our customers is at the heart of everything we do at Zahara and protecting your information is no exception. We use cookies on our Websites to help &hellip; <a href=\"https:\/\/www.zaharasoftware.com\/cookie-policy\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Cookie Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":214,"footnotes":""},"categories":[],"tags":[],"class_list":["post-2684","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cookie Policy<\/title>\n<meta name=\"description\" content=\"Zahara&#039;s cookie policy is like everyone else&#039;s. 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